Effective Date: April 2026

Vital Chains (“Vital Chains,””we,””us,” or “our”) operates the website https://vitalchains.net. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

Full name and billing/shipping address

Email address and phone number

Payment information (processed securely — we do not store full card numbers)

Account login credentials (if you create an account)

Any messages or inquiries sent through our Contact page

1.2 Automatically Collected Information

IP address, browser type, and operating system

Pages visited, time spent on pages, and referring URLs

Cookie and tracking data (see Section 6)

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders

Send order confirmations, shipping notifications, and account updates

Respond to your questions and customer service requests

Improve our website, products, and services

Comply with applicable laws and regulations

Prevent fraudulent transactions and protect against security threats

Send promotional communications, if you have opted in

3. Legal Basis for Processing (Where Applicable)

Where required by law, we process your personal data based on: (a) performance of a contract (fulfilling your order), (b) our legitimate business interests, (c) your consent, or (d) compliance with a legal obligation.

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Payment processors (e.g., Stripe, PayPal) to complete transactions

Shipping and logistics providers to deliver your orders

Email service providers for transactional and marketing emails

Analytics providers (e.g., Google Analytics) to understand site usage

Law enforcement or government agencies, if required by law

All third-party service providers are contractually obligated to protect your data and may only use it for the purpose of performing services on our behalf.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for a minimum of 5 years for tax and accounting purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These may include:

Essential cookies: required for the website and shopping cart to function

Analytics cookies: help us understand how visitors use our site

Marketing cookies: used to deliver relevant advertising (if applicable)

You may disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request correction of inaccurate data

Request deletion of your personal data

Opt out of marketing communications at any time

Request restriction or portability of your data

To exercise any of these rights, contact us at the information provided in Section 11. We will respond within 30 days.

8. Children’s Privacy

Our website is intended solely for adults aged 18 years or older. We do not knowingly collect personal information from individuals under 18. If we become aware that a minor has provided us with personal information, we will delete it promptly. By using our website, you confirm that you are at least 18 years of age.

9. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include SSL encryption on all pages, secure payment processing, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Website: https://vitalchains.net/contact

Email: vitalchains@yahoo.com

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes your acceptance of the revised policy.

⚠️ DISCLAIMER: These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Vital Chains is not a compounding pharmacy or chemical compounding facility as defined under 503A of the Federal Food, Drug, and Cosmetic Act. All products are strictly for research purposes